Reference

How pelor88 Handles Your Personal Data

When you use pelor88 — whether you're logging in from Jakarta or topping up via DANA, OVO, or GoPay — your personal data stays under clear, defined rules.

Account data protectedDANA, OVO, GoPay wallet privacyNo third-party data sellingYour rights, clearly statedContact us to update or delete

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or request deletion of your personal data, our support team handles privacy requests directly. You can reach us through live chat, email, or our WhatsApp line — all three channels connect to the same team who can pull up your account and act on your request.

Live Chat Start a live chat session from any page on pelor88. A support agent can locate your account data and begin a review or correction request on the spot.

Email Support Send a detailed privacy request to our support email. Include your registered mobile number or e-wallet used — DANA, OVO, or GoPay — so we can verify your identity.

WhatsApp Line Our WhatsApp support line handles account-level privacy queries. Send your request with your account details and we will confirm receipt and next steps.

HOW WE PROTECT IT

Data Handling, Retention and Account Security

We apply practical security measures across every layer of your account — from login to payment. Your data is encrypted in transit and at rest, and access to account records is restricted to staff with a clear operational need. Here is how each part of the process works.

Encryption in Transit

All data moving between your device and our servers — including DANA, OVO, and GoPay payment details — travels over an encrypted connection so it cannot be read in transit.

Data Retention Rules

We keep your account data for as long as your account is active and for a defined period after closure, as required by applicable rules. You can request a full retention summary via support.

Cookie and Session Control

Session cookies keep you logged in while you browse. Preference cookies remember your wallet choice. You can clear these in browser settings at any time without affecting your account balance.

Access and Correction Rights

You have the right to see what data we hold, correct inaccurate records, or ask us to delete your account data where local law permits. Contact support with your registered mobile number to start.

What Information We Collect and Why

pelor88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information needed to run your account and process payments. This includes your name, email address, mobile number, and the payment method you use — DANA, OVO, or GoPay. When you deposit or withdraw, our system logs the transaction reference tied to your e-wallet

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so we can verify it and resolve any dispute quickly. We also collect device and browser data — your screen size, operating system, and session activity — to keep your account accessible across your phone and any other device you use. Location signals help us check
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whether access is permitted under local law and eligible regions, since availability depends on where you are and what local regulations allow. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what
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those processors need to complete your transaction — nothing more. Cookies and similar tools track your session state so you stay logged in between pages and your wallet preference is remembered. You can manage cookie settings through your browser at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data at pelor88

These are the questions we get most often about how personal data works on this platform — covering your rights, what we store, and how to act on any of it.

We collect your name, mobile number, email, and the e-wallet you register — DANA, OVO, or GoPay. Device identifiers and session data are also logged to maintain secure account access across your devices.

Only the payment processor handling your transaction receives relevant wallet data, and only what is needed to complete that transaction. We do not sell or share your payment details with advertisers or third-party marketers.

We retain account records for a period after closure as required by applicable rules in your region. You can ask support for a specific retention summary tied to your account at any time.

Yes. Send a data access request through live chat, email, or our WhatsApp line. Include your registered mobile number so we can verify your identity before releasing any records.

Contact support with your account details and a clear deletion request. We will confirm what can be removed under applicable rules and carry out the deletion within the timeframe local law requires.

We use session and preference cookies. Session cookies keep your login active; preference cookies remember your wallet choice. You can disable both in your browser settings, though some account features may behave differently without them.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Apppelor88 App InfoPelor88 Banking

How pelor88 Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Retention and Account Security

Encryption in Transit

Data Retention Rules

Cookie and Session Control

Access and Correction Rights

Common Questions About Your Data at pelor88

01 What personal data does pelor88 collect when I create an account?

02 Does pelor88 share my DANA, OVO, or GoPay payment details with anyone?

03 How long does pelor88 keep my account data after I close my account?

04 Can I request a copy of the data pelor88 holds about me?

05 How do I ask pelor88 to delete my personal data?

06 Does pelor88 use cookies, and can I turn them off?

Privacy Policy

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